Dear GMO Sign Customer,
There is a maintenance window being scheduled on February 18, 2024. During this duration, maintenance would be associated with the release of new features in GMO Sign and maintenance of SEIKO Timestamp services.
Scheduled Date and Time
Since there are two maintenances simultaneously, therefore the date and time are as follow :
- GMO Sign updates - February 18, 2024 (Sunday) from 1:00 PM to 7:00 PM (UTC)
- SEIKO Timestamp service - February 18, 2024 (Sunday) from 1:00 PM to 9:00 PM (UTC)
*The work may be delayed depending on the situation.
Maintenance Purpose
- GMO Sign version upgrade with new releases
- Maintenance of SEIKO Timestamp services
Impact to GMO Sign Customers
- All GMO Sign services would NOT be available. (only for the specified duration of GMO Sign updates)
- Delay / error occurs when signature procedure is going to complete.
- Audit report would not be generated for that time period.
- Unable to download document from signature screen.
- Signature completion procedure might get delayed - for both eSign and dSign.
- Activities like GCC certificate activation, renewal, and issuance would be inactive.
We apologize for the inconvenience. Thank you for using GMO Sign.
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GMO GlobalSign
Contact: https://www.globalsign.com/en/company/contact
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