Dear GMO Sign Customer,
There is a maintenance window being scheduled for December 30, 2023 and December 31, 2023. During this duration, GMO Sign signing application would be active but, the activities related to Timestamp would not work.
Scheduled Date and Time
From December 30, 2023 (Saturday) at 12:00 PM to December 31, 2023 (Sunday) at 2:00 PM (UTC)
*The work may be delayed depending on the situation.
Maintenance Purpose
Maintenance work of Seiko Timestamp services
Impact to GMO Sign Customers
Following events might occur during maintenance service :
- Delay / error might occurs when signature procedure is going to complete.
- Audit report would not be generated for that time period.
- Timestamp associated operations would not be carried out.
- For DSS users, the signature might not get completed. We request you to not apply digital signatures during this time duration. It might cause signature failure with 'Pending' status of the workflow because timestamp would not be embedded in signed file.
- In case the signature gets failed, initiate the workflow from start. For more assistance, you can contact GMO Sign support.
We apologize for the inconvenience. Thank you for using GMO Sign.
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GMO GlobalSign
Contact: https://www.globalsign.com/en/company/contact
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