Dear GMO Sign Customer,

There is a maintenance window being scheduled for July 23, 2023. During this duration, all services related to GMO Sign would be impacted.

Scheduled Date and Time

On July 23, 2023 (Sunday) from 15:00 PM to 21:00 PM (UTC)

*The work may be delayed depending on the situation.

Maintenance Purpose

• Upgrade of CA infrastructure.

Impact to GMO Sign Customers

• Delay in signature completion (Web and Mobile App)
• An error will occur at the final signature process when using GMO Sign API.
• All GMO Sign signing engine services would NOT be available.
• Download of Signature certificate (Audit reports) would NOT be available.
• Download of documents from the signing screen would NOT be available.
• Digital signature application and renewal services would NOT be available.

For details, please refer to the GMO GlobalSign maintenance information here.

We apologize for the inconvenience. Thank you for using GMO Sign.
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GMO GlobalSign
Contact: https://www.globalsign.com/en/company/contact
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